Schwarz Etienne SA, Route de l’Orée du Bois 5, 2300 La Chaux-de-Fonds, entered on the Trade & Companies Register of the Canton of Neuchâtel (Switzerland) under the number CHE-109.596.605 has been appointed as data processor for certain services offered on the website.
When we offer products for sale online or by telephone through the Schwarz Etienne SA contact centre, the User must read the General Terms and Conditions that govern the conditions for any purchase made in this way.
2-LOCATION OF THE SERVERS
The servers for the Schwarz Etienne SA Website are hosted exclusively by VNV SA, in Switzerland.
These servers hold all of the databases required to operate the Schwarz Etienne SA Website. Information about the customer accounts is stored there.
Users can therefore have access to their order history, this information is only deleted at their request.
Schwarz Etienne SA undertakes that we shall never sell your personal data. All of the data collected are kept by Schwarz Etienne SA and shall not be given, loaned or sold to any third-party company of any kind.
Schwarz Etienne SA may ask Users for personal data when they consult and use the website, in particular:
– when the User creates an account,
– when the User places an order on the website,
– when the User contacts the Customer Care Department.
The data collected help Schwarz Etienne SA to manage its business and its contractual relationship with the User and to inform them, if necessary, of its offerings and updates.
If they have given their express consent, Users on the Website may receive marketing emails from Schwarz Etienne SA and our partners.
Users may unsubscribe at any time using the link that is included in the aforementioned marketing emails.
When the User creates an account on the Schwarz Etienne SA Website (www.schwarz-etienne.ch), the company saves all of the information required to process the Customer’s order in its systems. In this regard, their email address, full name, postal address and telephone number are saved so that the order can be prepared and delivered.
This order information is sent to the different service providers involved in delivering the order, mainly the carrier that will deliver the order to the address indicated by the Customer.
With the User’s consent, Schwarz Etienne SA uses their email address to send them a newsletter. If the User no longer wishes to receive these emails, they may unsubscribe at any time by clicking on the link (unsubscribe) at the bottom of the newsletter.
Like most online retailers, Schwarz Etienne SA keeps a record of its Users’ visits to be able to show them advertisements when they browse on other Websites. This process does not involve any personal data processing and neither the advertising service nor the third-party websites displaying the advertisements have access to their contact details. If a User does not wish to see advertisements for Schwarz Etienne SA, they may delete the cookies from their browser.
Schwarz Etienne SA collects information on the User’s computer or mobile device, including, when available, including, when available, their IP address, their operating system, the times when they connected and the type of browser they use. Schwarz Etienne SA uses this information to better understand how visitors use its Website, for in-house reporting purposes.
Some of the services provided by Schwarz Etienne SA may use information about the User’s location. For these services, which are generally available on mobile devices and applications, the User can give their consent to the use of location services, which, for example, process information from GPS sensors, beacons or Wi-Fi access points, to allow them to enjoy a more customised service. The User’s device will have settings to allow them to deactivate these services if they do not wish to benefit from them
The User can modify most of the personal data directly themselves from their customer area on the Schwarz Etienne SA Website (www.schwarz-etienne.ch).
If a User cannot find what they are looking for, they can contact us by email with their request by writing to firstname.lastname@example.org.
Passwords are stored ‘encrypted’ and cannot be decrypted; Users’ passwords are therefore secure.
5-BANK CARD DETAILS
For payments by bank card, Schwarz Etienne SA works with one of the biggest service providers in Switzerland, which guarantees the security of Users’ data. At no time does Schwarz Etienne SA have access to a User’s bank card number.
Schwarz Etienne SA, January 2023